Frequently Asked Questions

 

What is your Return Policy?

All sales are final. We do not offer exchanges, refunds, cancellations, or returns, If you would like to, there is an option to resell your garments inside the VIP Facebook group.

The only exception is if there is a flaw that you notice and your garment has not been washed yet. You must contact us via email ( theloveybunnyshop@gmail.com ) with photos with in a week of delivery so that we can resolve your issue. 

What is your shipping policy?

See our shipping policy here: 

Can I see your size chart?

You can see the size chart for clothing items in each individual listing. Each item will also state the type of fit (ie slim fit, oversized, relaxed, etc.) in the description of the item 

Can I change my address?

If your item has not yet been shipped, we may be able to accommodate a change, Please email theloveybunnyshop@gmail.com as soon as possible.

Can I change my size?

All orders are made to order and are cut specific to what you have ordered. There is no guarantee that sizing can be changed, but you may reach out as soon as possible. 

Are discounts available?

There is an exclusive code for the members of our VIP Facebook page. You can join our VIP group here

We will occasionally offer other discounts and sales. Make sure to join our email list and follow our socials to stay up to date!

Can I apply a discount code after an order?

No. Codes cannot be applied after an order is placed.

When will my order ship?

Most items will ship within 10-14 business days unless mentioned. Turn around time starts on the first business day after your order is placed.

Ready to ship items will ship within 3 business days.

 

Do you ship internationally?

Yes, rates vary. If by some chance, I cannot ship to you, I will refund your package and notify you.

Can I combine shipping?

If you place multiple orders, please reach out to have shipping combined. Shipping overages will be refunded at the time of shipping. Please note that your shipping date will correlate with the turn around time from the last order placed.